Mental Workload in Healthcare Providers and its Relationship to Job Boredom
Malek Abazari, Maryam Feiz-Arefi, Zahra Atashi, Hanieh Sadeghi , Azim Karimi, Amin Babaei-Pouya
997
ABSTRACT
Background: Mental workload and
job boredom proneness in female health care providers attenuate the quality of provided
health cares. The relationship between mental workload and job boredom
proneness in female health care providers at Ardabil-based health centers in
2019 were examined.
Methods: The study was
carried out as an analytical cross-sectional study with 234 participants
selected randomly. The participants were female health care providers working
at 48 health centers. Data gathering tools were a demographics form, NASA TLX, and
job boredom proneness questionnaire.
Results: The results showed
that health care providers had a severe mental workload and moderate job
boredom proneness. Mental workload increased job boredom proneness in terms of
temporal demand aspect and decreased job boredom proneness in terms of
performance aspect.
Conclusion: Mental workload
aspects temporal demand that has to do with time pressure and performance that
has to do with the satisfaction with performance prevented the intensification
of job boredom proneness. Therefore, managers can control mental workload
through creating a balance between personnel’s work capacity and workload and increasing
the number of female health care providers.
Keywords: mental
workload, job boredom proneness, female healthcare providers
ABSTRACT
Background: Mental workload and
job boredom proneness in female health care providers attenuate the quality of provided
health cares. The relationship between mental workload and job boredom
proneness in female health care providers at Ardabil-based health centers in
2019 were examined.
Methods: The study was
carried out as an analytical cross-sectional study with 234 participants
selected randomly. The participants were female health care providers working
at 48 health centers. Data gathering tools were a demographics form, NASA TLX, and
job boredom proneness questionnaire.
Results: The results showed
that health care providers had a severe mental workload and moderate job
boredom proneness. Mental workload increased job boredom proneness in terms of
temporal demand aspect and decreased job boredom proneness in terms of
performance aspect.
Conclusion: Mental workload
aspects temporal demand that has to do with time pressure and performance that
has to do with the satisfaction with performance prevented the intensification
of job boredom proneness. Therefore, managers can control mental workload
through creating a balance between personnel’s work capacity and workload and increasing
the number of female health care providers.