The Role of Brand Equity in Building Fan Loyalty: an Application on Football Fans
Metin Özlü, Murat Erdoğdu, Kevser Çinar, Erkan Faruk Şirin
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ABSTRACT
Aim: The concepts of branding and sport marketing have begun
to gain importance along with the current developments in sport industry. The
fans have great importance on teams’ branding in the world, especially in our
country. As the importance of fans increases on teams’ branding, the number of
studies carried out on these subject increases, as well
Methodology: These research studies are especially
carried out within the framework of the Fan-Based Brand Equity model. This
study investigates the impact of the brand equity dimensions (brand awareness,
brand associations and perceived quality) on fan loyalty in football teams.
Structural Equation Modelling (SEM) was used to reveal the relationship between
the factors affecting fan loyalty and to evaluate the fit of model. This
research was administered to 502 volunteer fans of Atiker Konyaspor Club, one
of the leading clubs of Turkey Sport Toto Super League, in the 2018-2019 season
of Lefter Kuçukandonyadis in Turkey.
Results and Conclusion: As a result, it was
observed that while two of the brand equity dimensions, brand associations and
perceived quality, had positive effects on fan loyalty, the third dimension,
brand awareness, had no effect on the model, concerning fan loyalty. Upgrading
sports clubs’ attributes and giving importance to the brand association had
statistically significant influence on fan loyalty.
Key Words: Brand Equity, Fan Loyalty, Football Clubs,
Sports Marketing, Structural Equation Modelling.